Laboratory Research Use Only
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Legal

Privacy Policy

Last updated: May 2025

1. Who We Are

This website is operated by Elara Healthcare Limited, trading as PeptidesUK Healthcare. We are the data controller for personal data collected through peptidesuk.healthcare.

2. Data We Collect

  • Order data: Name, email address, phone number, and shipping address when you place an order.
  • Communication data: Messages you send us via our contact form.
  • Usage data: Pages visited, browser type, and approximate location via cookies and analytics.

3. How We Use Your Data

  • To process and fulfil your orders.
  • To send order confirmation and dispatch notifications.
  • To respond to customer service enquiries.
  • To improve our website and services.
  • To comply with legal obligations.

We will never sell your personal data to third parties.

4. Legal Basis for Processing

We process your data on the basis of: (a) contract performance — to fulfil your order; (b) legitimate interests — to improve our services; and (c) legal obligation — to comply with applicable laws.

5. Data Retention

Order and transaction records are retained for 7 years in accordance with HMRC requirements. Contact and communication data is retained for up to 2 years. You may request deletion of non-legally-required data at any time.

6. Cookies

We use essential cookies to enable core site functionality, and optional analytics cookies to understand how visitors use our site. You can manage cookie preferences via the cookie banner on your first visit.

7. Your Rights (UK GDPR)

Under UK GDPR you have the right to: access your data, correct inaccurate data, request erasure, restrict processing, data portability, and to object to processing. To exercise these rights, contact us at support@peptidesuk.healthcare.

8. Third-Party Services

We use trusted third-party services including email delivery providers and payment processors. These providers operate under their own privacy policies and data processing agreements with us.

9. Contact

For privacy-related queries, contact us at support@peptidesuk.healthcare or via our contact page.

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Disclaimer – Seller Identity and Contractual Information

All products, goods, and services offered for sale on the website peptidesuk.healthcare are sold on behalf of and by Elara Healthcare Limited (the "Seller").

By placing an order through peptidesuk.healthcare, you acknowledge and agree that your contract of sale is formed directly with Elara Healthcare Limited and not with any other entity operating or hosting the website. The website peptidesuk.healthcare acts solely as a platform / agent facilitating the transaction on behalf of Elara Healthcare Limited.

Elara Healthcare Limited is the sole seller of record, responsible for fulfilment, delivery, customer service, returns, refunds, and all statutory obligations under applicable consumer protection and distance-selling laws.

This notice is provided for the purpose of transparency and compliance with electronic commerce and consumer information requirements. It forms part of the Terms of Sale and is binding on all users of the website.

ε ElaraHealthcare

© 2026 Elara Healthcare Limited — All rights reserved.

+44 7387 557376Telegram@peptidesuk.healthcare@peptidesukhealthcare2026

All products are sold strictly for laboratory and research purposes only.

For Research Purposes Only

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